Terms of Use

Welcome to MesoPet.com, an online platform dedicated to providing high-quality pet food and accessories. Please carefully read the following Terms and Conditions before using our website or making a purchase.

1. General
This Website ("www.mesopet.com") is owned and operated by Mesopet India Private Limited (hereinafter referred to as “Owner” or “Company”) a company incorporated under the Companies Act, 2013 of India, having its Registered Office at S-11C, S Block Extension, Pandav Nagar, New Delhi -110092, India and is the sole owner, operator, author and publisher of the Website. We recommend that before using any of the services on MesoPet (Mesopet India Pvt. Ltd.), you must read and agree to these Terms of Use as well as our Privacy Policy. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions.

2. Account Registration
To make a purchase on MesoPet.com, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

3. Product Information
We strive to provide accurate and up-to-date information regarding our products, including descriptions, images, and prices. However, we do not guarantee the accuracy or completeness of this information. MesoPet.com reserves the right to modify or update product information at any time without prior notice.

4. Ordering and Payment
When placing an order on MesoPet.com, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including product availability, errors in product information, or suspicion of fraudulent activity. Payment for orders is processed through secure payment gateways. MesoPet.com does not store or have access to your payment information. We accept major credit cards, debit cards, and other payment methods as specified on our website.

5. Shipping and Delivery
Shipping costs and estimated delivery times are provided during the checkout process. While we strive to meet these estimates, actual delivery times may vary due to factors beyond our control. MesoPet.com is not responsible for any delays, damages, or losses incurred during shipping.

6. Returns and Refunds
Please refer to our "Returns and Refunds" policy for detailed information on our procedures and conditions for returns.

7. Privacy Policy
Your privacy is important to us. Please review our "Privacy Policy" to understand how we collect, use, and protect your personal information.

8. Intellectual Property
All content on MesoPet.com, including text, images, logos, and product designs, is the intellectual property of MesoPet.com and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from our website without our explicit written consent.

9. Limitation of Liability
MesoPet.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.

10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi.

11. Changes to Terms and Conditions
MesoPet.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at mail@MesoPet.com.

Thank you for choosing MesoPet.com – where your pets' happiness is our priority!

Last Updated: 19th Jan 24